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Markets

Markets allow you to sell to customers around the world with localized experiences tailored to their region. Whether you're expanding to a single new country or managing global commerce across dozens of markets, Soppiya's Markets feature gives you complete control over pricing, currencies, languages, and regional settings.

This guide will show you how to create and manage markets in Soppiya, regardless of your technical background.

Location: Markets


What Are Markets?

Markets are regional configurations that control how your store appears and functions in different parts of the world. Think of each market as a localized version of your store optimized for specific countries.

What markets control:

  • Geographic Availability - Which countries can access your store
  • Currency - What currency prices display in (USD, BDT, EUR, etc.)
  • Language - Default language for content and checkout
  • Regional Pricing - Different prices for different regions
  • Domain Routing - Separate domains per market (e.g., us.yourstore.com, bd.yourstore.com)

Common market strategies:

StrategyExample MarketsUse Case
Single CountryUSA, Canada, UK (separate)Precise regional control
Regional GroupingNorth America, Europe, AsiaSimplified management
Currency-BasedUSD Zone, EUR Zone, BDT ZoneShared currency regions
Language-BasedEnglish Markets, Spanish MarketsContent localization
For Store Owners

Start with your home market as the Primary Market, then add one international market at a time. Test thoroughly before expanding to avoid pricing or currency confusion.


Markets Overview

The Markets landing screen shows all your regional configurations in one place.

What You'll See

When you navigate to Settings → Markets, the dashboard displays each market with:

Main columns:

  • Market - Name with "Primary" badge if it's the default market
  • Countries - Flag icons of included countries
  • Status - Green "Active" badge or inactive indicator
  • Variants - Number of products with market-specific pricing
  • Currency - ISO currency code (shown when sorted)
  • Domain - Custom domain if configured (shown when sorted)

What You Can Do

Top control bar provides:

  • Search Markets: Type market name to locate specific regions instantly
  • Add Filter (+):
    • Active - Show only live markets
    • Primary - Quickly locate your primary market
  • Sort (⇅): Organize by:
    • ID
    • Name
    • Primary status
    • Active status
    • Currency
    • Domain
    • (Toggle Ascending/Descending order)
  • Create Market: Black button in top-right to add new markets
  • Change Primary Market: Button to reassign the default market

Quick Start Guide

If you're setting up international selling for the first time, follow these steps:

  1. Identify your home market - Ensure your primary market is configured correctly
  2. Create your first international market - Start with one country or region
  3. Configure currency and language - Set appropriate localization
  4. Set regional pricing - Use percentage adjustment or specific prices
  5. Test thoroughly - Place test orders from the target country

For detailed instructions, continue reading below.


Understanding Primary Markets

The Primary Market is your store's default configuration and serves as the fallback when no other market matches.

How Primary Markets Work

When a customer visits your store:

  1. System checks their location (IP address, shipping address)
  2. If their country matches a configured market → Use that market's settings
  3. If no match found → Use Primary Market settings

Example scenario:

Your MarketsCustomer FromMarket UsedWhy
Primary: USA
Market: Canada
USAPrimary MarketDirect match
Primary: USA
Market: Canada
CanadaCanada MarketDirect match
Primary: USA
Market: Canada
AustraliaPrimary MarketNo Australia market exists
note

The Primary Market handles all unmatched traffic, so it should represent your largest customer base or home country.

How to Change the Primary Market

To set a different market as primary:

  1. Navigate to Markets
  2. Click in the top-right
  3. A modal appears: "Select the market that Soppiya and apps will use when no other market is specified"
  4. Click the dropdown menu
  5. Select the market you want to make primary (e.g., change from "International" to "Bangladesh")
  6. Click button
  7. The "Primary" badge immediately moves to the newly selected market
Important

Changing the Primary Market affects currency, pricing, and language for ALL customers who don't match other markets. Ensure your product pricing and content are aligned with the new primary market settings before making this switch.


How to Create a Market in Soppiya

To create a new regional market:

  1. Navigate to Markets
  2. Click button located in the top-right corner of the dashboard
  3. The "Add Market" screen opens
  4. Complete the configuration (explained below)
  5. Click button when done

Market Configuration

Left Panel - Core Settings:

View Market Identity Settings

Market Name

What it is: An internal administrative label to identify this market in your dashboard.

Examples:

  • ✅ "Europe"
  • ✅ "Andorra"
  • ✅ "North America"
  • ✅ "Eurozone"
  • ❌ "Market 1" (not descriptive)

Best practices:

  • Use geographic or descriptive names
  • Be specific if you have multiple similar markets
  • Keep it clear for your team to understand
note

The market name is internal only—customers don't see it. It's used for your admin organization.


Countries

What it is: The list of countries this market serves. At least one country is required.

How to add countries:

  1. In the Countries section, click
  2. A popup titled Countries appears
  3. Search & Select:
    • Use the search bar to find specific countries
    • Check the box next to country names (e.g., Andorra, France, Germany)
    • You can select multiple countries for regional markets
  4. Click button at the bottom to confirm

Important rules:

  • Each country can belong to only ONE market at a time
  • Countries already assigned show a badge indicating which market they're in
  • You cannot assign a country that's already in another market
  • To move a country, first remove it from the old market

Examples:

Scenario 1: Regional Grouping

  • Market: "Eurozone"
  • Countries: France, Germany, Italy selected together

Scenario 2: Single Country

  • Market: "Andorra"
  • Countries: Andorra only
warning

If you forget to assign a country to ANY market, customers from that country will use your Primary Market (which may have wrong currency or pricing for that market).


Right Panel - Localization Settings:

View Localization & Domain Settings

Status

Controls whether the market is actively used on your storefront.

StatusWhat It Means
ActiveMarket is live and matching customers are automatically routed to it
DraftMarket exists but is ignored—customers from these countries use Primary Market

When to use Draft:

  • While setting up a new market (configuration not complete)
  • Testing pricing before launch
  • Temporarily suspending a region
  • Seasonal markets (activate/deactivate as needed)
tip

Always create new markets as Draft until you've verified all settings, pricing, and tested checkout.


Currency

What it is: The ISO 4217 currency code used for display and checkout in this market.

Common currencies:

  • USD (US Dollar)
  • EUR (Euro)
  • GBP (British Pound)
  • BDT (Bangladeshi Taka)
  • AED (UAE Dirham)
  • CAD (Canadian Dollar)

What this affects:

  • All product prices displayed to customers
  • Checkout currency
  • Order totals in reports
  • Payment gateway currency
note

Currency is display-only. Your payment gateway determines which currencies you can actually accept. Check with your payment processor for supported currencies.


Language

What it is: The default language for content, emails, and checkout in this market.

Common languages:

  • English (en)
  • Spanish (es)
  • French (fr)
  • German (de)
  • Bengali (bn)
  • Arabic (ar)

What this affects:

  • Translated product descriptions (if you provide translations)
  • Checkout and cart interface language
  • Email templates language
  • Currency formatting
note

Setting a language doesn't automatically translate your content. You need to provide translations for products, pages, and other content separately.


Domain (Optional)

What it is: A specific web address associated with this market.

Examples:

  • fr.mystore.com (subdomain for France)
  • mystore.com/fr (URL path)
  • mystore.ca (separate domain for Canada)
  • mystore.co.uk (separate domain for UK)

Why use domains:

  • Better SEO for regional searches
  • Builds trust with local customers
  • Allows market-specific branding
  • Enables regional marketing campaigns
Requirements

Domain-based markets require:

  • DNS configuration (A/CNAME records)
  • SSL certificate setup
  • Complete domain verification

For step-by-step instructions on adding and verifying custom domains, please read our Domains Guide .

Do NOT activate a market with a domain until DNS is fully configured, or customers will see errors.


Saving Your Market

Once you've filled in all details:

  1. An Unsaved changes bar appears at the top
  2. Click button to create the market
  3. Click button if you wish to cancel

The new market appears in your Markets list.


Managing Market Pricing

Markets support multiple pricing approaches to handle regional price differences.

Accessing Market Pricing

To manage how products cost in a specific market:

  1. Go to Markets
  2. Click the market name (e.g., "Europe")
  3. Click
  4. Scroll to the product section

Understanding Pricing Hierarchy

Soppiya calculates prices in this order:

1. Variant-level fixed price (if "Fixed price for this market" is checked)
↓ If not set, use:
2. Variant-level price override (if set)
↓ If not set, use:
3. Market percentage adjustment (if set)
↓ If not set, use:
4. Base product price (global price)

Example:

ProductBase PriceMarket AdjustmentVariant OverrideFixed PriceFinal Price
Shirt A$20+20%NoneNo$24
Shirt A$20+20%$25No$25 (override wins)
Shirt A$20+20%$25Yes (locked)$25 (locked, ignores adjustment changes)
Shirt B$50NoneNoneNo$50 (base price)

Method 1: Global Market Price Adjustment

Apply a bulk percentage increase or decrease to ALL products in the market.

View Market-Wide Adjustment Settings

Located at: Top of the pricing page under "Market price adjustment"

How to configure:

  1. Select Adjustment Type:
    • Increase price - Adds percentage to base price
    • Decrease price - Subtracts percentage from base price
  2. Enter Percentage: Integer value (e.g., 10 for 10%)
  3. Click button

When to use:

  • Adjusting for currency exchange rates
  • Adding costs (shipping, taxes, tariffs)
  • Quick regional pricing without editing every product
  • Testing price elasticity in a market

Examples:

Scenario 1: EU Market (Adding VAT)

  • Base price: $100
  • Adjustment: +20%
  • Final price: $120

Scenario 2: Emerging Market (Lower Prices)

  • Base price: $100
  • Adjustment: -15%
  • Final price: $85
warning

This adjustment applies to EVERY product unless:

  • The product has a variant-level price override
  • The product has "Fixed price for this market" checked
note

This applies to all products in this market unless a fixed price is set manually on a specific item.


Method 2: Adding Products for Specific Pricing

To explicitly manage specific products in this market:

How to add products:

  1. Click at the top-right of the product list
  2. The Variants modal appears
  3. Search for products or browse the list
  4. Check boxes next to specific variants you want to configure
  5. Click button

The selected products now appear in your market's product list.


Method 3: Inline Quick Editing

The product list provides a streamlined interface for rapidly updating prices without opening detailed configuration.

Locate the input fields directly in the product row:

View Inline Editing Fields

Price

What it is: The final selling amount in the market's local currency.

How to use:

  • Click in the Price field
  • Enter the amount (e.g., 2000 for 2000 BDT)
  • This is the actual amount customers will pay at checkout
note

Entering a value here sets a price override for this market, which takes priority over the global percentage adjustment.

Example:

  • Base price: $100
  • Market adjustment: +20%
  • You manually set Price: 3000 BDT
  • Result: Customers see 3000 BDT (your override, not the automatic $120)

Compare At Price

What it is: The original or "before discount" price.

How to use:

  • Click in the Compare at price field
  • Enter the reference amount (e.g., 3000)
  • If higher than Price, shows as strikethrough (e.g., ৳3000)
  • Leave as 0 or empty if no discount indicator needed

Example:

  • Price: 2000 BDT
  • Compare at price: 3000 BDT
  • Customer sees: ৳3000 ৳2000 (33% off!)

Visual result: Customers see a strikethrough price indicating a sale or discount, which can increase conversions.


Method 4: Advanced Product Editing

For granular control over a specific product variant in this market, use the advanced edit modal.

How to access:

  1. Locate the product row
  2. Click icon on the right
  3. Select Edit
View Advanced Edit Fields

The edit modal provides comprehensive configuration options:

General & Inventory

SKU

  • Assign a unique SKU for this market if stock is tracked separately
  • Useful for warehouse/fulfillment systems

Charge tax on this product

  • Toggle tax calculation for this item in this region
  • Respects local tax requirements

Track inventory

  • Enable to track stock levels specifically for this market context
  • Useful for regionally-separated warehouses
  • When checked, a new option appears:
    • Continue selling when out of stock: Check this box if you want to allow customers to buy this item even when the inventory count reaches zero (backorders). Leave unchecked to mark the item as "Sold Out" when stock hits zero.

Selling Quantity Rules

Control purchase limits (useful for shipping restrictions or wholesale markets):

Minimum

  • Lowest quantity a customer must buy
  • Example: Set to 2 for "Buy 2 or more"

Maximum

  • Highest quantity allowed per order
  • Example: Set to 10 to limit bulk purchases

Increment

  • Steps in which quantity increases
  • Example: Enter 5 to sell in packs of 5 (customers can buy 5, 10, 15, etc.)

Pricing Strategy

Price

  • The specific price for this market
  • Enter the amount in the market's currency

Compare at price

  • The "before discount" reference price
  • Shows strikethrough on product pages if higher than Price

Fixed price for this market

  • Check this box to LOCK the price
  • When checked, this price will not change even if:
    • You use the Global Price Adjustment tool
    • Exchange rates fluctuate
    • You modify market percentage settings
important

Use "Fixed price" when you need absolute control and don't want automatic adjustments to affect this product.

Use wholesale pricing

  • Check to enable volume-based pricing tiers
  • Unlocks the Price breaks section below
  • Allows different prices for different purchase quantities

Price Breaks (Volume Pricing)

What it is: Tiered pricing that rewards customers for buying in bulk. The more they buy, the lower the per-unit price.

When visible: Only appears when "Use wholesale pricing" is checked.

How to configure:

  1. Check the "Use wholesale pricing" checkbox
  2. The Price breaks section appears below
  3. Click to add a pricing tier
  4. For each tier, enter:
    • Minimum quantity - The quantity threshold for this price
    • Unit price - Price per item at this tier
  5. Click again to add more tiers
  6. Click the X icon to remove a tier

Examples:

Example 1: Basic Wholesale Discount

Setup:

  • Regular Price: 100 BDT
  • Price Break 1: Buy 5+ → 90 BDT each
  • Price Break 2: Buy 10+ → 80 BDT each
Customer BuysQty Threshold MetUnit PriceTotal
3 itemsNone100 BDT300 BDT
5 items5+ tier90 BDT450 BDT
10 items10+ tier80 BDT800 BDT
15 items10+ tier80 BDT1,200 BDT

Why this works:

  • Encourages bulk purchases
  • Clear savings for higher quantities
  • Simple tier structure

Example 2: Aggressive Volume Discounts

Setup for a product with 50 BDT regular price:

Minimum QuantityUnit PriceDiscount
1045 BDT10% off
2540 BDT20% off
5035 BDT30% off
10030 BDT40% off

Customer scenarios:

OrderCalculationTotal
8 items8 × 50 BDT400 BDT
12 items12 × 45 BDT540 BDT
30 items30 × 40 BDT1,200 BDT
60 items60 × 35 BDT2,100 BDT

Why this works:

  • Incentivizes much larger orders
  • Clear progression of savings
  • Helps move inventory quickly

Example 3: B2B Wholesale Strategy

Setup for trade customers buying in bulk:

Regular retail price: $20 USD

Minimum QuantityUnit PriceCustomer Type
20$16 USDSmall retailer
50$14 USDMedium retailer
100$12 USDLarge retailer
500$10 USDDistributor

Why this works:

  • Different tiers for different business sizes
  • Maintains margin while encouraging bulk
  • Competitive with distributor pricing

Best practices for price breaks:

Quantity thresholds:

  • Start at meaningful quantities (not 1 or 2)
  • Make the savings worth reaching (10-20% minimum)
  • Use round numbers (5, 10, 25, 50, 100)

Discount progression:

  • Each tier should offer meaningful additional savings
  • Common pattern: 10%, 20%, 30% off at increasing tiers
  • Avoid tiny differences (85 vs 84) - not motivating

Communication:

  • Show price breaks clearly on product pages
  • Use messaging like "Buy 10, save 15%"
  • Display how much more to reach next tier
tip

Test your price breaks by placing orders at different quantities to verify the correct prices apply at checkout.

warning

Price breaks override the regular "Price" field when quantity thresholds are met. Make sure your math works:

  • Ensure tier pricing is profitable at all levels
  • Higher quantities should always have lower per-unit prices
  • Don't accidentally price below cost on large orders

Removing price breaks:

  1. Click the X icon next to a price break row
  2. The tier is immediately removed
  3. Remember to click button at the bottom

Disabling wholesale pricing:

  1. Uncheck "Use wholesale pricing"
  2. The Price breaks section disappears
  3. All tier pricing is disabled
  4. Product uses the regular Price field only

Saving changes:

  1. Review all settings
  2. Click button at the bottom

Removing Products from a Market

If you no longer wish to offer specific variant configuration for a market:

  1. Locate the product row in the market's product list
  2. Click the icon on the right
  3. Select Delete
  4. A confirmation modal appears: "Confirm removing market variant?"
  5. Click
warning
  • This action cannot be reversed
  • This only removes the configuration for this specific market
  • It does not delete the product from your main store catalog
  • The product remains available in other markets and your base catalog

Editing a Market

To modify an existing market:

  1. Go to Markets
  2. Click the market name you want to edit
  3. Make your changes to any settings
  4. Click button

What you can edit:

  • Market name (administrative label)
  • Status (Active/Inactive)
  • Countries (add or remove)
  • Currency (change display currency)
  • Language (change default language)
  • Domain (update or remove)
  • Pricing adjustments (percentage or variant prices)
warning

Changing currency or pricing on an active market affects customers immediately. If possible, set market to Inactive, make changes, test, then reactivate.


Deleting a Market

To permanently remove a market:

  1. Go to Markets
  2. Click the market you want to delete (e.g., "India")
  3. Locate the button on the right-hand side, below the Domain/Currency settings card
  4. Click the button
  5. A confirmation prompt appears
  6. Confirm the action to remove the market
What Happens When You Delete

Irreversible changes:

  • All market-specific pricing, language, and domain settings are lost
  • Countries assigned to this market become unassigned
  • Customers from those countries will use the Primary Market
  • Variant-level price overrides for this market are deleted
  • This action cannot be undone

Restrictions:

  • You cannot delete your Primary market
  • First assign a different market as "Primary", then you can delete the old one

What's NOT deleted:

  • Products themselves remain in your store catalog
  • Products are still available in other markets
  • Only the regional configuration is removed

Real World Examples

To help you understand how to structure markets effectively, here are examples of common setups.

Example 1: US-Based Store Expanding to Canada

Business scenario: You're a US store wanting to sell to Canada with proper currency and pricing.

Market Setup:

Primary Market: United States

SettingValue
NameUnited States
StatusActive
CountriesUnited States
CurrencyUSD
LanguageEnglish (en)
Domainyourstore.com
PricingBase prices (no adjustment)

Secondary Market: Canada

SettingValue
NameCanada
StatusActive
CountriesCanada
CurrencyCAD
LanguageEnglish (en)
Domainyourstore.ca (optional)
Global Adjustment+15% (exchange rate + shipping)

Why this works:

  • US customers see USD prices
  • Canadian customers see CAD prices
  • 15% adjustment covers exchange rate and cross-border costs
  • Both markets use English (no translation needed)
  • Optional .ca domain builds Canadian trust

Result:

  • Product with $100 USD base shows as ~$115 CAD in Canada
  • Clear currency display reduces confusion
  • Competitive with Canadian retailers
Example 2: Eurozone Market with Fixed Pricing

Business scenario: Fashion brand selling to Europe with carefully calculated regional prices.

Market Setup:

Market: European Union

SettingValue
NameEuropean Union
StatusActive
CountriesGermany, France, Italy, Spain, Netherlands
CurrencyEUR
LanguageEnglish (en) - provide translations separately
Domaineu.yourstore.com
Global Adjustment+25%

Product-specific pricing (Advanced editing):

For premium items, use fixed prices:

ProductBase (USD)Auto Calc (EUR)Fixed Price (EUR)Why Fixed
Designer Shirt$100€125€139Psychological pricing (ends in 9)
Leather Jacket$300€375€399Round number, premium feel
Basic Tee$20€25€25Auto calc works fine

Configuration steps:

  1. Add products to EU market
  2. For Designer Shirt:
    • Click ••• → Edit
    • Price: 139
    • Check "Fixed price for this market"
    • Save
  3. Repeat for other premium items

Why this works:

  • Global +25% covers VAT, duties, shipping
  • Fixed prices on key items for psychological appeal
  • EUR pricing feels native to European customers
  • Can adjust base prices without affecting fixed EUR prices
Example 3: Multi-Tier Emerging Markets Strategy

Business scenario: SaaS company using purchasing power parity pricing.

Market Setup:

Primary: Developed Markets

  • Countries: US, Canada, UK, Germany, Australia, etc.
  • Currency: USD
  • Pricing: $99 base

Market: Emerging - Tier 1

  • Countries: Brazil, Mexico, Turkey, Poland
  • Currency: USD (for simplicity)
  • Global Adjustment: -30%
  • Result: $69

Market: Emerging - Tier 2

  • Countries: India, Bangladesh, Pakistan, Philippines
  • Currency: USD
  • Global Adjustment: -50%
  • Result: $49

Product configuration (inline editing):

Instead of percentages, you could use specific prices:

MarketPrice FieldCompare At Price
Developed99(empty)
Tier 16999
Tier 24999

This shows customers in Tier 1 and Tier 2 markets they're getting a discount compared to the standard $99 price.

Why this works:

  • Makes product accessible based on purchasing power
  • USD across all markets simplifies currency management
  • "Compare at" shows value of discount
  • Tiered structure based on economic data

Troubleshooting

Common issues and how to fix them:

Customers are seeing the wrong currency

Possible causes:

  • Customer's country not assigned to any market
  • Customer using VPN (appears from different country)
  • Browser caching old currency
  • Market is Inactive

Solution:

  1. Check Markets → Click market → Verify customer's country is in the Countries list
  2. Ensure market Status is Active
  3. Ask customer to clear browser cache
  4. Check customer's actual location vs. VPN location
  5. Test using VPN to simulate their country
Prices are wrong in a market

Possible causes:

  • Market adjustment percentage incorrect
  • Variant has fixed price set
  • Calculation misunderstanding

Solution:

  1. Check market adjustment: Increase vs. Decrease
  2. Verify percentage value
  3. Check specific product:
    • Click ••• → Edit
    • Look for "Fixed price for this market" checkbox
    • If checked, that price is locked (ignoring adjustments)
  4. Calculate manually: Base × (1 + Percentage/100)

Example:

  • Base: $100
  • Market: +20%
  • Expected: $100 × 1.20 = $120
  • If showing $80: Check if set to -20% instead
Cannot assign a country to a market

This happens when the country is already in another market.

Solution:

  1. When adding countries, look for the badge showing "In [Market Name] market"
  2. Go to that market
  3. Remove the country from that market:
    • Edit market
    • Click X next to the country
    • Save
  4. Now add the country to your intended market
Domain-based market isn't working

Possible causes:

  • DNS not configured
  • DNS not propagated (takes 24-48 hours)
  • SSL not set up
  • Domain not verified

Solution:

  1. Verify DNS records point to Soppiya
  2. Wait 24-48 hours for DNS propagation
  3. Use DNS checker tools (whatsmydns.net)
  4. Ensure SSL certificate is installed
  5. Test by visiting domain directly
  6. Check domain verification in Soppiya
warning

Do NOT activate a domain-based market until DNS is fully working.

Global price adjustment isn't affecting some products

Possible causes:

  • Those products have "Fixed price for this market" checked
  • Products have variant-level overrides set
  • Products not added to the market

Solution:

  1. Click ••• → Edit on affected products
  2. Check if "Fixed price for this market" is checked
  3. If checked, uncheck to allow automatic adjustments
  4. If Price field has a value, that's an override (takes priority over percentage)
  5. To use percentage, remove the Price value or uncheck Fixed
note

This is by design: Fixed prices and overrides give you precise control when needed.

Cannot delete primary market

This is intentional - you must always have a primary market.

Solution:

  1. Go to Markets dashboard
  2. Click Change primary market
  3. Select a different market as primary
  4. Save
  5. Now you can delete the old primary market
Need More Help?

Contact Soppiya support with:

  • Market name
  • Customer's country
  • Expected vs. actual behavior
  • Screenshots of configuration

Best Practices

Market Strategy & Management Best Practices

Planning Your Markets

  • Start Small: Begin with Primary + one international market
  • Research Local Expectations: Know local currency and pricing norms
  • Consider Regulations: Check tax, duty, compliance requirements
  • Test Thoroughly: Place test orders before going live
  • Document Decisions: Note why certain prices or adjustments were set

Geographic Organization

  • Single Country: Best for precise control (UK, Canada separately)
  • Regional Markets: Good for similar economics (Scandinavia, Southeast Asia)
  • Currency Zones: Useful for shared currency (Eurozone)
  • Avoid Overlap: Never assign same country to multiple markets

Pricing Strategy

  • Cost-Plus: Base + shipping + duties + margin
  • Market-Based: Research competitors, price accordingly
  • Purchasing Power Parity: Adjust for local economics
  • Psychological Pricing: Use local conventions (€9.95, ¥1,000)
  • Fixed vs. Percentage: Use fixed for key items, percentage for bulk

Testing Procedures

  • Test Orders: Place from each market before launch
  • Currency Display: Verify symbols and formatting
  • Checkout Flow: Ensure payment works in each currency
  • Email Check: Verify currency in notifications
  • Mobile Test: Most international shoppers use mobile

Maintenance

  • Monitor Exchange Rates: Review quarterly
  • Track Performance: Check conversion by market
  • Update Pricing: Add specific prices as needed
  • Customer Feedback: Ask about pricing perception
  • Stay Compliant: Keep current on tax/duty rules

Common Mistakes

  • ❌ Not assigning countries (use Primary accidentally)
  • ❌ Wrong currency (USD in Europe)
  • ❌ Not testing checkout
  • ❌ Ignoring shipping costs in pricing
  • ❌ Activating domain before DNS ready
  • ❌ Making Primary too specific (most traffic unmatched)

Summary

Markets enable you to sell internationally with localized pricing, currencies, and customer experiences tailored to each region.

Key takeaways:

  • Markets control currency, language, pricing, and settings for specific countries
  • The Primary Market is the default fallback for unmatched traffic
  • Each country belongs to only one market at a time
  • Three pricing methods: Market percentage, variant override, or fixed price
  • Fixed prices override all automatic adjustments
  • Always test markets as Inactive before launching
  • Domain markets require DNS configuration
  • Pricing hierarchy: Fixed price → Variant override → Market % → Base price

If you're just getting started, configure your Primary Market correctly, then add one international market with a simple percentage adjustment. Test thoroughly with real orders before expanding to additional markets.