User and Permissions

The User and Permissions section is where you manage your team's access. By assigning specific permissions, you ensure that staff members (like designers, developers, or marketers) only see the data and tools relevant to their specific roles.

Location: Settings → User and permissions

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Staff Overview

The main screen provides a clear snapshot of your current team structure.

1. Staff Capacity

Located at the top left (e.g., Staff 6 of 25). This counter shows how many staff accounts you have occupied versus the total limit allowed by your current subscription plan.

2. The Staff List

The main area displays a list of all users currently associated with your store. Each row contains:

• Profile: The staff member's avatar and name.
• Access Badges: Visual labels that indicate the user's high-level authority.
  • Full Store Access: Can view and modify all core store settings.
  • Full App Access: Can open and use all installed applications.
  • Limited App Access: Restricted to specific, selected applications only.

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Adding New Staff

To invite a new team member to your store:

1. Click the Add staff button in the top right corner.
2. Email: Enter the staff member's email address.

Important Prerequisite

The email address you enter must belong to an existing Soppiya user. If your staff member does not have an account yet, they must register on Soppiya first. You cannot invite an email address that does not exist in our system.

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Configuring Permissions

Once the email is entered, you must define exactly what the user is allowed to do. Permissions are divided into Store Resources and App Access.

Store Permissions (Resource Access)

This section controls access to native features (like Products, Orders, or Themes). You can toggle specific actions for each category by clicking the permission tags.

Permission Actions Explained

Tag	Meaning	What the user can do
read	View Only	See data but cannot change anything.
create	Add New	Create new items (e.g., Add a new Product).
update	Edit	Modify existing settings or items.
delete	Remove	Permanently delete items (Use with caution).

Example:

To allow a Content Writer to manage your blog but prevent them from seeing sales data:

• Enable: read_blog, create_blog, update_blog
• Disable: All tags related to order or payment.

App Permissions

Manage access to installed third-party tools (e.g., Marketing tools, Page Builders).

• Limited: Select this to hand-pick specific apps. Check the box next to the app name (e.g., Shop) to grant access.
• Denied: The user is blocked from opening any installed apps.

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Managing & Removing Staff

You can modify a user's role or revoke their access at any time.

1. Click on the staff member's name from the list.
2. Edit Access: Toggle permissions on or off to update their role immediately.
3. Remove Staff:
   • Scroll to the bottom of the profile to the Manage staff access section.
   • Click the red Remove [Staff Name] button.
   • Confirm the action in the pop-up window.

Irreversible Action

Removing a staff member is permanent. If you remove them by mistake, you must re-invite them and manually re-configure their permissions from scratch.